Privacy Policy

Last updated: April 21, 2026

ownMDM is designed with privacy at its core. All device management data lives on your infrastructure — we never see it.

1. What We Collect

  • Account: email, company name, password (hashed)
  • Usage: login timestamps, feature usage metrics
  • Devices: serial numbers, OS versions, compliance data (stored on YOUR server)
  • Technical: IP addresses, browser type (for security)

2. What We DON'T Collect

  • Device content or files
  • User browsing history
  • Biometric data
  • Data from managed Macs (this stays on your server)

3. How We Use Data

  • Account management and authentication
  • Service delivery and support
  • Security monitoring and abuse prevention
  • Product improvement (aggregated, anonymized)

4. Data Storage

  • Self-hosted: ALL device and management data stays on YOUR infrastructure
  • Account data: stored in our systems (EU-hosted)
  • Passwords: bcrypt hashed, never stored in plaintext

5. Data Sharing

  • We do NOT sell your data
  • We do NOT share data with third parties
  • Exception: law enforcement with valid legal process

6. Your Rights (GDPR)

  • Access: request a copy of your data
  • Rectification: correct inaccurate data
  • Erasure: request deletion of your data
  • Portability: export your data in standard formats
  • Objection: opt out of non-essential processing

7. Cookies

  • Essential: authentication, session management
  • Optional: analytics (with consent)
  • See Cookie Preferences in the consent banner

8. Data Retention

  • Active accounts: retained while account is active
  • Cancelled accounts: data retained 60 days, then purged
  • Audit logs: retained per plan (7–90 days)

9. Security

  • TLS 1.3 in transit
  • AES-256 at rest
  • bcrypt password hashing
  • Regular security audits
Related policies:Terms of ServiceData Processing Agreement

Privacy inquiries: privacy@ownmdm.com · Data Protection Officer: dpo@ownmdm.com